Evaluating your engagement process is a critical step, and one practitioners don’t always have the time to get right. Attend this upcoming course to get a taste of the latest tools and techniques to[...]
Last week I had the opportunity to speak at the inaugural National Community Engagement in Infrastructure Forum conference. (We also sponsored and helped organise the conference - a nice opportunity[...]
Sending emails is one of the most useful tools for stakeholder engagement, but sometimes getting stakeholders to read and respond to emails can be a challenge.
Infrastructure projects represent a significant portion of the energy and the construction industries. Highways, pipelines, and tunnels are good examples of this type of projects.
Community engagement always has the potential to spark controversy and require crisis management. Sometimes that can occur despite the best of intentions and engagement approaches.
Following on from our popular e-book "Seven Steps to Successful Consultation", we thought we'd look at the next step to success. After you've implemented the seven steps, what comes next?
After almost 40 years, the Environmental Planning and Assessment Act is getting a well-deserved upgrade. Since the EPA Act was established in 1979, we’ve seen communication capabilities skyrocket[...]
Understanding the impact of equalities such as race, disability or gender is a duty for many Consultors (ie., project proponents, planners, and decision[...]
I recently attended the Temple Symposium on Community Engagement in Infrastructure. The topic of formal qualifications and experience levels of engagement practitioners received quite a lot of[...]
Chatbots (bots) are essentially a little bit of software that allows you to communicate with people, en masse, within a Messenger platform. Bots live in the same platform where most of[...]
Reflecting on the debate raging around the community on the issue of the marriage equality poll, I thought it would be interesting to evaluate the process with my community engagement practitioner[...]
An effective grievance management mechanism is an important social management tool for projects where ongoing risks and adverse impacts are anticipated.
The Equator Principles (EPs) and IFC Performance Standards (PS) have been considered as benchmarks in social and environmental policies, procedures and standards relating to project financing[...]
