Infrastructure projects represent a significant portion of the energy and the construction industries. Highways, pipelines, and tunnels are good examples of this type of projects.
Community engagement always has the potential to spark controversy and require crisis management. Sometimes that can occur despite the best of intentions and engagement approaches.
Following on from our popular e-book "Seven Steps to Successful Consultation", we thought we'd look at the next step to success. After you've implemented the seven steps, what comes next?
