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Allison Hendricks

Allison is the founder and Director of Darzin Software. After 15 years consulting and advising Governments and Businesses on stakeholder engagement, she decided to turn her attention to creating software to support the development of better stakeholder relationships and extracting true meaning from stakeholder data.
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Recent Posts

Stakeholder management made easier

Using Darzin out in the field, on your mobile device is now even easier with our newly published responsive design. You can now use all of Darzin's functionality on pretty much any device. The pages[...]

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Innovation in Community Engagement for Infrastructure Projects

Last week I had the opportunity to speak at the inaugural National Community Engagement in Infrastructure Forum conference. (We also sponsored and helped organise the conference - a nice opportunity[...]

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GDPR - Are You Ready?

On 25 May 20218, the General Data Protection Regulation (GDPR) will replace the Data Protection Directive as the new global standard on data privacy for all government agencies and organizations that[...]

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Community engagement: why qualifications and experience matter

I recently attended the Temple Symposium on Community Engagement in Infrastructure. The topic of formal qualifications and experience levels of engagement practitioners received quite a lot of[...]

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Artificial Intelligence, Bots and Community Engagement

What is a bot?

Chatbots (bots) are essentially a little bit of software that allows you to communicate with people, en masse, within a Messenger platform. Bots live in the same platform where most of[...]

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No complaints - successful or suspicious?

I recently read a case study for a project up in Queensland which equated no complaints with success. It made me sigh internally, thinking that as a mature public participation industry we should[...]

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Does the Marriage Equality Poll pass the Community Engagement Smell Test?

Reflecting on the debate raging around the community on the issue of the marriage equality poll, I thought it would be interesting to evaluate the process with my community engagement practitioner[...]

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5 Ways to Increase the Value of Your Consultation Data

Do you put a value on your stakeholder and consultation data? If not, why not? You are investing time and resources into collecting that data, perhaps you've also invested in a stakeholder management[...]

7 Hidden Costs of Not Having Stakeholder Management Software

Wondering if you need specialised Stakeholder Management Software like Darzin? This handy infographic covers some of the 'hidden' costs of not having an adequate system to manage your Public[...]

Selecting the right consultation management/stakeholder relationship management tool

Trying to decide between a CRM (Customer Relation Management) product and a SRMS (Stakeholder Relationship Management System) can be tricky if you haven't been exposed to any of these types of[...]

How to Evaluate Stakeholder Engagement and Consultation

INTRODUCTION:

Why don't we evaluate more often? The Stakeholder Engagement/Public Consultation field has grown incredibly over the last decade or two, with higher expectations for consultation, and[...]

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Excellent article: The Death of Expertise

If you've read the comments section on news articles, or online 'debates' you would have seen how increasingly vitriolic and hard-lined they have become. I used to love reading them but now find[...]

When NOT TO Consult

INTRODUCTION:

We Stakeholder Engagement practitioners are nothing short of evangelical in our zeal to sing the praises and benefits of consultation/engagement. So much so that I sometimes wonder if[...]

Online engagement - three big challenges – how to handle them?

INTRODUCTION:

If you've included an online component to your stakeholder engagement or public consultation process, you will have made decisions about the best way to structure the process. There[...]

Community Engagement Software – Darzin.com

Community Engagement

So you're looking for software to help you manage your public consultation process, or just generally for more efficient stakeholder data management. Or perhaps you're not sure[...]

Recent Posts