Community engagement tools continue to play a large role in consultation processes and in 2019, it is more important than ever to make sure you're using the best and most appropriate tool for your[...]

Using Darzin out in the field, on your mobile device is now even easier with our newly published responsive design. You can now use all of Darzin's functionality on pretty much any device. The pages[...]

Evaluating your engagement process is a critical step, and one practitioners don’t always have the time to get right. Attend this upcoming course to get a taste of the latest tools and techniques to[...]

What is It and Why is It Important?

“For projects with environmental and social impacts grievances are a fact of life. How a company responds (or perceived to be responding) to grievances is[...]

Last week I had the opportunity to speak at the inaugural National Community Engagement in Infrastructure Forum conference. (We also sponsored and helped organise the conference - a nice opportunity[...]

Sending emails is one of the most useful tools for stakeholder engagement, but sometimes getting stakeholders to read and respond to emails can be a challenge.

Why Manage Stakeholders?

Stakeholder Management is the process by which you organise, monitor and improve your relationships with your stakeholders.

On 25 May 20218, the General Data Protection Regulation (GDPR) will replace the Data Protection Directive as the new global standard on data privacy for all government agencies and organizations that[...]

Infrastructure projects represent a significant portion of the energy and the construction industries. Highways, pipelines, and tunnels are good examples of this type of projects.

You’re only as strong as your weakest link, which in community engagement can be the systems you use for stakeholder relationship management.

Community engagement always has the potential to spark controversy and require crisis management. Sometimes that can occur despite the best of intentions and engagement approaches.

If crisis[...]

Following on from our popular e-book "Seven Steps to Successful Consultation", we thought we'd look at the next step to success. After you've implemented the seven steps, what comes next? 

Successful[...]

Whether it's with a phone call, email, face to face, or a text message, engaging with our communities has never been more important. But what's the best way of getting your message heard/read?

After almost 40 years, the Environmental Planning and Assessment Act is getting a well-deserved upgrade. Since the EPA Act was established in 1979, we’ve seen communication capabilities skyrocket[...]